Facebook kinda sucks

OK, not really; just an inflammatory headline. I think it’s great that they’ve opened up the site and are letting others build it. It seems like a model (cf. eBay, YouTube, Second Life) that is bankable.

But what is a pain is that I can’t tell them what classes I’m teaching, because my home program–the MS in Interactive Communications–isn’t listed at Quinnipiac. They are using the old name: e-Media. That’s nothing new, my last program–the Masters in Informatics at UB–also wasn’t listed, if I recall correctly. So, I figured I would ask. Here’s the reply:

Hi Alex,

Thanks for the suggestion. We will certainly keep it in
mind as we continue to improve the site.

Thanks for contacting Facebook,

Lucy
Customer Support Representative
Facebook

Hmmm. Form letter, anyone? I don’t begrudge them a form letter–I’m sure that they are busy these days. But when I have taught courses where students listed themselves as participants, it’s pretty cool for the students and for me.

So, here’s hoping that they really do make the change. Until then, I guess I’ll be the only person in a couple of e-Media courses.